Shipping
SHIPPING & DELIVERY
How can I change my shipping address?
You may change your shipping addresses on file by visiting the Account Details page. Select the edit button and add or delete addresses as desired. Make sure to hit save once you’re done. If you have a subscription, you may edit addresses here or select your default shipping address from the Subscription Management page.
What are your shipping options?
*PLEASE TAKE NOTE THAT IF IN CASE THERE WILL BE A RETURN FROM THE CUSTOMER AND WHICH THE CUSTOMER IS AT FAULT, DELIVERY CHARGES WILL NOT BE REFUNDABLE.
Please see our RETURN POLICY FOR MORE INFORMATION.
How long does it take?
- UAE : Next day Delivery Possible. If you placed the order before 3pm everyday, delivery starts from next working day. (except "Sunday, holidays.")
- Shipping on some Remote Areas can be take 1-3 days to be delivered. (Abu Dhabi, Sharjah, Ras Al Khaimah, Fujairah)
*PLEASE TAKE NOTE THAT THERE MIGHT BE CUSTOMS CHARGES DEPENDING ON YOUR COUNTRY'S RULES AND REGULATIONS
- Kuwait, Bahrain :Once we receive your order, we will contact you for confirmation. Once it’s confirmed, it takes 3-5 working days to get it delivered to you. (THERE CAN BE DELAYS DUE TO CUSTOM CLEARANCE)
- Kingdom of Saudi Arabia, Oman :Once we receive your order, we will contact you for confirmation. Once it’s confirmed, it takes 3-7 working days to get it delivered to you. (THERE CAN BE DELAYS DUE TO CUSTOM CLEARANCE)
*For any request please notify us before processing of your order. (Whatsapp / Call +971 58 574 7724
What's the shipping charge of Beauty Korea Dubai?
ALL ORDERS IN UAE: 15 AED for orders below 150 aed.
150 AED and above - FREE DELIVERY
Kingdom of Saudi Arabia: It differs as how many items you order but mostly it’ll be $10~$12. We offer Free delivery from 600 SAR.
Kuwait: It differs as how many items you order but mostly it’ll be $10~$12. We offer Free delivery from 50 KWD.
Bahrain: It differs as how many items you order but mostly it’ll be 3BHD . We offer Free delivery from 60 BHD.
India: It differs as how many items you order but mostly it’ll be $10~$12. We offer Free delivery from 13000 INR.
Oman: It differs as how many items you order but mostly it’ll be $10~$12. We offer Free delivery from 60 OMR.
What should I do if my order has not arrived?
No worries! Our Team and delivery partner will contact you to coordinate a convenient time for delivery. We will follow up your shipment every time until you get it safely. In the event your order is not delivered within the time frame agreed on with our delivery partner, please contact our Customer Care team at +971 58 574 7724
Please note that all international shipments may be subject to customer fees and taxes. Limitations on duty-free shipping are governed by your local customs.
Where do you ship?
We are excited to offer international shipping to the following countries/regions:
Australia
Belgium
Cambodia
Canada
Czech Republic
Denmark
Finland
France
Germany
Greece
Hong Kong and Taiwan
Iceland
Luxembourg
Maldives
Mauritius
Netherlands
New Caledonia
New Zealand
Portugal
Singapore*
Sweden
Switzerland
UAE
United Kingdom
United States
Austria
Bolivia
Brunei
Colombia
Ireland
Japan
Jersey
Norway
South Africa
South Korea
Thailand
United Arab Emirates
This list excludes countries in which customs or other challenges prevent us from reliable shipping. We appreciate your understanding!
More Questions?
Whether you're seeking aromatherapy advice, need help tracking an order, or just have a quick question, the True Team is here to help—every step of the way.
Email us at support@originearomatherapy.com
